HP laptops are known for their incredible performance and stylish display. However, many users still face issues while using their HP laptop keyboards. Several reasons may contribute to this, including unsupported versions of your drivers or a damaged keyboard.

This article will shed light on HP laptop keyboard not working issues and 10 practical ways to fix them quickly.

Also read: Alienware Aurora 2019 Review: Is It Worth Buying?

Why Is My HP Keyboard Not Working?

There can be a few reasons why your HP laptop keyboard is not working, some of which are listed below:

  • A malfunctioning keyboard
  • Unsupported versions of your drivers
  • A jammed or frozen keyboard
  • Excessively worn keys
  • Other linked keyboards may be causing interference

10 Ways to Fix HP Laptop Keyboard Not Working Issues

1 - Reboot Your Laptop

The first thing you want to try is restarting your laptop. This will fix any minor software glitches causing your keyboard to act up. To do this, press the power button until your laptop shuts down. Then, wait a few seconds and turn it back on. While the laptop reboots, check to see if your keyboard is working properly.

At number two, we have…

2 - Check and See If Keyboard Is Locked

Many Hp laptop keyboards have shortcuts to lock the keyboard to prevent unwanted touches. If you have locked your keyboard by mistake, this could be the reason why your keys aren't responding.

To check if your keyboard is locked, look for a key with a padlock icon on it. Once you find this key, press it to unlock your keyboard. You can also press and hold the right shift key for 8 seconds to unlock your keyboard.

Next is…

3 - Remove Any External Keyboards If They Are Connected

If you are using an external keyboard, it's possible that your HP laptop keyboard is not working because the external keyboard is taking precedence.

To fix this, simply unplug any external keyboards connected to your laptop and see if the issue persists. Sometimes a loose connection can also be the issue, so ensure that the external keyboard is plugged in tightly.

You may also need to disable Cortana for your keyboard to work properly. Here’s why…

4 - Disable Cortana

It's also possible that the Cortana digital assistant is interfering with your keyboard. To disable Cortana, type "Cortana" into the Windows search bar and click on the "Cortana & Search Settings" option. Then, toggle off the "Hey Cortana" option.

You can also click on the "Clear" button to reset Cortana's settings. This happens more often than you might think, and it's an easy fix. You can always re-enable Cortana later if you change your mind or need it for something.

What’s next? Let’s find out…

5 - Remove Any Dirt or Debris from Your Keyboard

Have you spilled something on your keyboard? Then the chances are the liquid has gotten down into the keys, causing them to stick. To clean your keyboard, start by turning it off and unplugging it from its power source.

Then, use a can of compressed air to blow away any dirt or debris that might be stuck in the keys. You can also use a cotton swab dipped in rubbing alcohol to clean individual keys. Once you've cleaned the keyboard, try turning it on again and see if the problem has been resolved. If not, move on to the next troubleshooting step.

You can also give Windows Troubleshooter a try. Here’s how…

6 - Open Windows Troubleshooter

If your keyboard isn't working, you can try using the Windows Troubleshooter tool to fix the problem. To do this, open the Start menu and type "troubleshoot" into the search box. Then, click on "Find and fix problems with devices."

The troubleshooter will now scan your computer for any issues and attempt to fix them automatically. Once it's finished, restart your computer and see if the keyboard is working again. You can also try running the troubleshooter from Safe Mode if you're having trouble accessing it from regular Windows.

Just a few options left. Let’s see what they’re…

7 - Update Your Drivers

If the keyboard isn't working after trying all of the above steps, your drivers likely have a problem. Drivers are the software that allows your computer to communicate with your hardware. Outdated or corrupted drivers can cause all sorts of problems, including causing your keyboard to stop working.

To update your drivers, you'll need to find out what kind of computer you have and what kind of keyboard you use. Once you've done that, go to the manufacturer's website and download the latest driver for your device. Once you've downloaded the driver, install it on your HP laptop and restart it.

If nothing else works, you may have to check and alter language settings…

8 - Check and Change Language Settings

If your keyboard isn't working, one of the first things you should check is your language settings. If your language is set to something other than English, it could be causing problems with your keyboard.

To change your language settings, go to the Start Menu and search for "Region." Click on the "Region & Language" option and select your preferred language from the drop-down menu. Once you've done that, restart your computer and see if your keyboard works.

At number 9, we have…

9 - Switch to External Keyboard If You Are Not Using Already

If your internal keyboard isn't working, you can try using an external keyboard. To do this, connect a USB keyboard to your computer and see if that works. If it does, you know the problem is with your internal keyboard, and you'll need to fix it.

External keyboards are a great way to troubleshoot HP keyboard problems because they rule out any software issues that might be causing the problem. An external keyboard will allow you to log in to your computer and use it normally, even if the internal keyboard is not working.

If you don't have an external keyboard handy, you can also try using the on-screen keyboard. On Windows, you can do this by going to Start > Programs > Accessories > Accessibility > On-Screen Keyboard. Once the on-screen keyboard appears on your screen, you can use it to type and enter commands as usual.

The last fix you can try is…

10 - Disable Any Other Input Method

Disable stylus input, virtual keyboard, or any other input method you're not using. These can interfere with the normal functioning of your keyboard and cause keys to stop working. To disable an input method, go to Start > Settings > Devices > Typing and turn off the toggle for the input method you want to disable.

Or simply search for "typing" in the start menu. You can try resetting your laptop to its factory settings if nothing seems to be working. This will delete all your data, so ensure you have a backup before proceeding.

To reset your laptop, go to Start > Settings > Update & Security > Recovery and click "Get started" under Reset this PC option. Then follow the prompts to reinstall Windows.

Also read: 10 Best MacBook Pro Alternatives In 2022

Conclusion

HP laptop keyboard not working issues can be frustrating. Especially for those users who spend most of their time typing or navigating online. But you can easily overcome those issues by following the tips we shared in this article.

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