Netflix is a well-known video streaming service.Netflix error codes may occur, such as TVQ-ST-131, Netflix error code u7363-1260- 8004b823, and Netflix error ui-113.This article will help you to solve these Netflix error codes.

Causes of Netflix Error Code TVQ-ST-131

Causes of Netflix Error Code TVQ-ST-131

The Netflix error code tvq–st-131 indicates that your device is not able to access Netflix. To resolve the problem, follow the below troubleshooting steps.

How to Fix Netflix Error Code TVQ-ST-131

Check that your Network is Ready for Netflix

If you are using public Wi-Fi networks such as at a café, hotel or school, to ensure Netflix isn’t blocked, check with your network administrator.

If you are using a satellite network, mobile hotspot or cellular network, check that your network is capable of streaming Netflix's recommended speeds. Your internet provider can help you if your connection is not as fast as you expected.

Restart your Home Network

  1. Turn off your device.
  2. Wait 30 seconds before you unplug your router and modem.
  3. Connect your modem to the internet and wait for no new indicator lights to blink.
  4. Connect your router to the internet and wait for no new indicator lights to blink.
  5. Turn on your device to try Netflix again.

Improve your Wi-Fi Signal

These are some suggestions if you have trouble connecting to Wi-Fi using the steps above.

  • To improve signal strength, move your router.The router should be in a central position to receive the best reception.
  • Disconnect wireless deviceslike cordless phones and microwave ovens from your router.
  • Lift your routerfrom the floor.A router placed on a bookcase or desk will have better reception than one located behind or under furniture.

Restore your Default Connection Settings

  • You can restore the default settings of your internet provider and start Netflix again if you are using custom settings.
  • Turn off anyVirtual Private Networkor proxy service that you are using to connect with the Internet.
  • Reset your device if you have a custom DNS setting.

Contact the manufacturer of the device if you need assistance changing the connection settings.

Causes of Netflix Error Code U7363-1260-8004B823

If you get an error codeU7363-1260-8004B823,it is likely that your Windows computer has an issue with settings or stored information.To resolve the problem, follow the troubleshooting steps.

How to Fix Netflix Error Code U7363-1260-8004B823

Uninstall the Netflix App and Reinstall it

Any titles that you have already downloaded to your device will be deleted if the Netflix app is uninstalled.

Uninstall the Netflix App

Uninstall the Netflix App

    1. TypeNetflixfrom the Start Menu
    2. Right-click on Netflix app
    3. A popup window will open.Choose Uninstall.
    4. Choose Uninstall again.

Install the Netflix App

    1. Select Store from the Start menu
    2. Click Search in the upper right corner.
    3. Enter Netflix into the search box, and hit Enter.
    4. Choose Netflix from the list.
    5. Choose Install
      • Sign in with your Microsoft account if you are asked to sign in.
    6. After installation is completed, open the Netflix app again.

Causes of Netflix Error UI-113

The Netflix error code UI-113indicates that there is information on your device that must be refreshed.To resolve the problem, follow the below troubleshooting steps.

How to Fix Netflix Error Code UI-113

Sign out of Netflix

Sign out of Netflix

  1. Open the menu to the left from the Netflix Home screen.
  2. Choose Get Help or Settings.
  3. Click on Sign out.

If you are on an error screen,

  1. Click on More Details
  2. Choose Sign out or Reset.

Restart your Device

  1. For at least one minute, unplug your device.
  2. To discharge the device, make sure it is not plugged in.
    • If your device does not have a power button, or you are unable to access it, unplug your device for at least three minutes.
  3. Plug your device back in.
  4. Turn your device on.

Use a Web Browserto go to

  1. Connect to the same Wi-Fi network as the device causing the problem using a tablet, phone or computer.
  2. Open a web browser and go
  3. Click Sign In from the top right
  4. Login your Netflix account.


You may also have some other questions, so let's look at them together.

How to Watch Netflix Videos Without Error Codes?

Downloading Netflix videos and watching them offline is the best way to avoid affecting your viewing experience by error codes.

The content downloaded using the default option available on the Netflix app can be watched only on the same device and only for a specific period of time. Moreover, you will not be able to share the content downloaded using the default option.

FlixPal Netflix Downloader can be a great option that can be quite practical and useful in this perspective. It provides you access to an enhanced download option for your Netflix content in 1080p video quality and a faster speed.

How to Solve Other Common Netflix Error Codes?

If you also meet some other Netflix error codes, you can click on the link below to see how to fix these problems.

Other Common Netflix Error Codes:

These articles will help you learn more about such error codes. Reading about such errors will help you enjoy a memorable Netflix experience.


This article explains in detail how to fix Netflix error code TVQ-ST-131, Netflix error code u7363-1260-8004b823 and Netflix error code ui-113.These troubleshooting methods have provided significant results for Netflix users. Moreover, FlixPal Netflix Downloader has been one of the premium options for downloading your favorite content to watch offline without any Netflix error code.

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