Getting your Amazon account locked can be a nightmare, especially if you’re using that account for online shopping or running a dropshipping business.

There could be many possible reasons for this. Maybe your billing information doesn’t match the card, or your card is already linked with another account. Regardless of the reason, it is imperative to fix the Amazon Account Locked issue immediately to keep things going.

We have created this ultimate guide for fixing Amazon account locked so you can easily sort this on your own without anyone’s assistance.

Reasons Why Your Amazon Account Is Locked

Before heading over to see the fixes, let’s first have a quick look at all the reasons that may contribute to getting your Amazon account locked.

Provide False Information to Amazon

Providing fake and false information to Amazon is one of the most common reasons Amazon locks users’ accounts. Some of the most common areas where Amazon users provide the platform with false information include a false name, shipping address, billing address, and other details.

Amazon can check and track all information each Amazon user provides. When you place an order on Amazon, your name, billing address, and other information should match the credit or debit card you provide them. If the details you provided to Amazon do not match, your account will be locked.

Unusual Gift Card Activity

Amazon is quite stern when it comes to using Amazon gift cards. Sure, they’re great to avail various sorts of deals and discounts, but Amazon has strict policies regarding these gift cards. So, if Amazon detects unusual gift card activities like overusing these gift cards, Amazon will lock all such accounts.

In addition, if you have just registered and made your Amazon Prime account and purchased an Amazon gift card, your account will still get locked.

A High Volume of Orders

It is quite normal for Amazon to lock a totally new account that has a high volume of orders. When you suddenly place 50 or more orders in a single day, this will trigger Amazon’s anti-fraud system.

To avoid this, you must gradually increase the numbers of orders you place from your account. Start with a maximum of 10 orders per day, and then gradually increase the number to 40.

A High Volume of Returns

A high volume of returns can also be a reason why Amazon locked your account. However, returns don’t really cost Amazon users anything but cost Amazon due to extra shipping. To avoid getting your account locked due to this reason, you might want to take care of the number of items you return.

Use Different IPAddresses

If you use your Amazon account with various IP addresses, it might give an idea of a hacked or stolen account. To avoid hackers, Amazon takes this safety measure to block such accounts.

To avoid this mishap, you must avoid giving your Amazon account details to other people.

Also read: How to Change Amazon Password?

How to Fix a Locked Amazon Account?

When Amazon locks your account, you will usually be told the reason why they have locked your account. Now, the only solution to unlock your locked Amazon account is to prove to Amazon that you have not done anything wrong or suspicious.

Once your account has been locked, just follow the steps we have listed below to unlock your Amazon account as soon as possible:

Contact Amazon via Email

As soon as you realize your Amazon account has been locked, you must head over to your email account and check your mail. If your account has been locked, you will be sent an email by Amazon.

In most cases, you will be asked to provide the Amazon account specialist with some personal information or details. Be ready to attach any document or information that you are asked to proceed to unlock your account.

Click on Need Help?

If you haven’t received any email from Amazon, you might have to follow a few extra steps to resolve this issue via email. So, head back to the Amazon login page. Then, follow these steps mentioned below:

From the main Sign In page, click on “Need help?”

  • Click on Other issues with sign in
  • Tap on Account & Login Issues
  • Press Cannot Sign Into My Account
  • Compose an email related to your issue

After sending an email, you will be emailed back by Amazon soon.

Contact Amazon via Phone

When you notice your Amazon account is locked, you must contact Amazon via phone. If you reside inside the US, call Amazon on +1 (206)-266-2992 and 1-888-230-4331 if you reside outside the US.

When an account specialist or supervisor connects with you on call, communicate the issue you are facing with them. Tell them about how your account has been locked, and it isn’t your fault.

In most cases, you will be asked to provide them with some personal documents or information, such as your Amazon account number, billing details, gift card receipts, and so on.

Contact Amazon Customer Support via Live Chat

An easy way of fixing a locked Amazon account is contacting Amazon support via an online chat. Here is how you can contact Amazon support via your live chat from your Amazon account:

  • Log into your Amazon account with your credentials
  • Click on Contact Us
  • Click the Start chatting now button to start chatting with a customer support team
  • Now, communicate your locked account issue

You will then be connected with an account specialist, after which you may be asked to provide them with some personal documents and details.

See also: What Is Amazon Prime Student and How to Get One?

How to Avoid Getting Your Amazon Account Locked?

Now that we have told you various ways and steps of how you can easily unlock your Amazon account, here are some ways you can avoid getting your account locked again in the future to avoid any inconveniences.

Here they are:

Create Different Amazon Accounts for Different IP Addresses

A good way to avoid getting your Amazon account locked is to use a different VPN or VPS to manage your Amazon accounts. This way, you will minimize the risk of locking just one of your Amazon accounts.

Limit Your Orders Per Day

As mentioned earlier, you must limit your orders to a certain number to avoid any inconveniences. A healthy volume of not more than 10 orders in a single day, especially for a new Amazon account, will not pose any troubles.

Redeem a Maximum 200$ of Gift Cards Per Day

Using way too many gift cards in a single day can result in your account getting locked by Amazon. To avoid this, try not using more than $200 Amazon gift cards in a single day.

Also read: How to Cancel Amazon Prime Video Subscription in Simple Steps? [2022]

Final Wrap Up

Amazon is a popular e-commerce platform, and without a shadow of a doubt, they take the security of their users quite seriously.

Amazon account locked issue isn’t rare and happens with many users. But what you need to do is learn the steps we just shared in this article so you can get your account running in no time.

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